Terms of Service
V.I.P Birthday Club Terms and Conditions
Offer not valid with any other offer or discount for the voucher holder.
Membership is limited to one per person and requires a unique email address to register
Limited to one complimentary main course per person per year when another main course is purchased (lowest value main course is complimentary, up to the value of $30).
Excludes our Sharing Plate range.
Vouchers are emailed on the first of each month and are valid for that month only.
Only Birthday Club members that have signed prior to the 1st of a month will receive their voucher.
All Birthday Club vouchers must be pre-booked as no vouchers will be accepted without a prior arrangement.
All vouchers must be printed and presented whilst your order is being taken.
VIP Members must be aged 18 years and older
Terms and conditions and subject to change as required
Kids eat Free Terms and Conditions
Kids must be aged 12 or under
High Tea Terms and Conditions
Unlimited tea and food is based on a paying customer. Parties of 2 or more are not entitled to unlimited tea and food unless all parties have paid the per head charge.
Respect of privacy
Chapters Bistro takes the privacy of your information very seriously. This policy explains how and for what purposes it uses the information that is collected about you. Please read this privacy policy carefully. By submitting any personal information to us or using any of the services that we offer, you are agreeing to be bound by this policy in respect of the information collected about you. If you have any queries about the policy, please get in touch using the contact details set out below and we will do our best to answer your questions. All information is collected and retained by Chapters Bistro only.
Confidential
All personal information is treated as strictly confidential. It will never be sold, bartered or otherwise transferred to a 3rd party without your express permission. Chapters Bistro reserves the right to amend our privacy statement to reflect changes to our business, website or to data protection legislation. You should therefore revisit this privacy statement on a regular basis to ensure you are familiar with its terms.
Collection of information
This section details what information Chapters Bistro collects, why it is collected and how that information may be used.
We collect information you give us when you register with us, book a table online or join one of our email mailing lists. We require only the information we need to provide the service to you, such as:
your name
telephone number
email address
In order to better understand how our customers use this site, we collect and analyse some aggregate information about our site users. This includes such things as what time of day they visit the site, which browser they use and which pages they visit. No personal or other information that may be used to identify you is included in this analysis.
Chapters Bistro logs all activity and maintains audit trails of usage of this site. We use this information in the detection and prevention of fraud and other malicious activities.
Chapters Bistro does not send “spam” unsolicited emails. Before any email address is collected for use by Chapters Bistro, permission will be requested from you. After obtaining authorisation we will use email messages to provide you with information, requested services or latest news items. We may contact you on behalf of a third party. We will only do this if we are satisfied that the third party has your consent to do so. We may also contact you to ask your opinion on our website features or processes, or if we have specific questions relating to your account or usage of the site.
Other data
We may keep a record of data which is logged automatically by our ISP’s servers, and which we analyse. This includes your IP address, the URL you visited before ours, the URL you visit after leaving our site and which pages you visit on our site. We do not store or analyse this data in a way that identifies any individual.
Cookies
When you visit the Site we may store some information (commonly known as a “cookie”) on your computer. Cookies are pieces of information that a website transfers to your hard drive to store and sometimes track information about you. Cookies are specific to the server that created them and cannot be accessed by other servers, which means that they cannot be used to track your movements around the web. Passwords and credit card numbers are not stored in cookies.
A cookie helps you get the best out of the Site and helps us to provide you with a more customised service. We use cookies for the following purposes:
So that you will not have to re-enter your details each time you visit the Site
To track how the Site is used and to improve and update our content
You can block or erase cookies from your computer if you want to (your browser’s help screen or manual should tell you how to do this), but certain parts of the Site are reliant on the use of cookies to operate correctly and may not work correctly if you set your browser not to accept cookies
Most browsers are automatically set to accept cookies and you should be able to restrict or disable them if you wish by adjusting the settings on your browser. This will however affect your use of the areas of our site that use persistent cookies, such as the login areas.
Links
Chapters Bistro may contain links to other websites. Please note that when you click on one of these links, you are entering another site. We encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.
Disclaimer
If you access the Chapters Bistro web site(s) you agree to be bound by the conditions contained in this legal message and further agree that the Courts of Australia shall have exclusive jurisdiction in respect of any dispute arising from this legal message.
Chapters Bistro assumes no responsibility for the contents of any other web sites to which the Chapters Bistro web site has links.
To the extent permitted by law Chapters Bistro shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in this web site.
The material contained in this web site is a guide only, is not intended as a recommendation to buy, sell or hold any securities of Chapters Bistro, and does not constitute an offer to sell or the solicitation of an offer to buy any such securities. The price of shares and the income from them can go down as well as up. If you are not sure what you should do, please consult your financial adviser.
While Chapters Bistro has taken every effort to ensure that the information contained within the web site is correct, you should be aware that the information may be incomplete, inaccurate or may have become out of date.
The “from” price refers to the base model home price. Upgrade options are additional costs, please see your sales consultant for more details
Questions
If you have any questions about our privacy statement or the information we hold about you, please contact us on the contact details below.
You are entitled to apply to us for a copy of the information that we hold about you and to have inaccuracies corrected.
Contact Us
You can contact us by emailing chaptersbistro@gmail.com or by calling 08 9304 0935.